SHIPPING POLICY
LOCAL ORDERS:
Orders can be shipped anywhere in South Africa via The Courier Guy. I offer delivery straight to your door for R80 or delivery to a The Courier Guy locker in your area for R60. You can also come pick up your order in Somerset West, Cape Town. All arrangements for pickups will be made after purchase via email. Orders get shipped once a week, usually on a Thursday & from then arrive within 1-3 business days. You will receive tracking information via email once your order is on its way.
Please note that once an order is in the hands of the courier, I unfortunately can't take responsibility for it, but if you experience any problems, I am happy to help where I can.
INTERNATIONAL ORDERS:
I currently only offer economy shipping to The United States via the website. Delivery takes 10-20 days and includes taxes & duties in the price. If you need express delivery, please contact me directly with your order at chicibongi@gmail.com.
If you are located anywhere else in the world and would like to place an order, I can still help you!! - please email me with your order so I can calculate shipping fees and process your order manually at chicibongi@gmail.com
CARE INFORMATION
All clothing products are machine wash safe, just wash it inside out on a cold & gentle cycle, avoid harsh chemicals, scrubbing the prints & ironing directly on it. If you follow these tips your wearable art will live a long and happy life!
All the block printed clothing products you'll find here are upcycled & printed on secondhand garments, meaning that these items are not brand new, but rather renewed. I carefully hand pick each garment to ensure that the pieces are still in good condition, but any small flaws will be noted in the description.
RETURN & EXCHANGE POLICY
Because this is a small business and one-woman-show I unfortunately don't have the capacity to offer returns, refunds or exchanges. I ask that you please make sure about sizing and all other information before buying something - if you are unsure about something just send me a message! That being said, if there is something wrong with your order - e.g. you receive the wrong item(s) - please email me at chicibongi@gmail.com within 5 days of receiving it and I will sort it out.